Contact information

LEGAL NOTICE & CONTACT INFORMATION

This website, aurelieshop.com, is operated by:

Aurelie Shop
Triq is-Sajf ta' San Martin, Bahrija, Malta

CUSTOMER SUPPORT
Email: aurelieshop@outlook.com (we reply within 24 hours)
Hours: Monday–Friday, 9:00 AM – 5:00 PM CET

RETURNS ADDRESS
Aurelie Shop — Returns
Triq is-Sajf ta' San Martin, Bahrija, Malta
(Please contact us before returning any item — see our Refund, Returns & Right of Withdrawal Policy.)

EU ONLINE DISPUTE RESOLUTION
If you are an EU consumer, the European Commission provides an Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. You are always welcome to contact us first at aurelieshop@outlook.com so we can try to resolve any issue directly.

POLICIES
Terms of Service: https://aurelieshop.com/policies/terms-of-service
Refund, Returns & Right of Withdrawal: https://aurelieshop.com/policies/refund-policy
Shipping & Delivery Policy: https://aurelieshop.com/policies/shipping-policy
Privacy Policy: https://aurelieshop.com/policies/privacy-policy
Cookie Policy: https://aurelieshop.com/policies/cookie-policy